Our Privacy Policy

Effective date: December 31, 2019
DKN Hotels ("us," "we," or "our") operates www.clocktowerinn.com (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when using our Service and the choices you have associated with that data.

We use your data to provide and improve our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this document, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions. You may review the latter at www.clocktowerinn.com.

Definitions

Personal Data
Personal Data is data about a living individual who can be identified by it (or from other information, either currently in our possession or likely to come into our possession).

Usage Data
Usage Data is data collected automatically, either by using the Service or from the Service’s infrastructure itself (e.g. the duration of a page visit).

Cookies
Cookies are small pieces of data stored on a User’s device.

Data Controller
A Data Controller is a person who — either alone or with others — determines the purposes for which and the manner in which any personal data is processed. For the purpose of this Privacy Policy, we are a Data Controller.

Data Processor (or Service Providers)
A Data Processor (or Service Provider) is any person — other than an employee of the Data Controller — who processes the data on behalf of the Data Controller. We may contract various Service Providers in order to process your data more effectively.

Data Subject
A Data Subject is any living individual who generates Personal Data.

User
The User is the individual using our Service. The User is a Data Subject who generates Personal Data.

Information Collection And Use
We collect several different types of information to provide and improve our Service.

Types of Data Collected


Personal Data
While using our Service, we may ask you to provide personally-identifiable information that can be used to contact or identify you ("Personal Data"). Personally-identifiable information may include, but is not limited to:

  • Email address
  • First and last name
  • Phone number
  • Physical address
  • Cookies and Usage Data

We may use your Personal Data to send you newsletters, marketing and promotional materials, and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications by following the unsubscribe link and instructions provided in all emails we send.

Usage Data
We may also collect information on how you access and use our Service ("Usage Data"). This Usage Data may include your computer's Internet Protocol (IP) address; browser type and version; the time and date of, and pages visited during, your use of our Service; your time spent using our Service; unique device identifiers; and other diagnostic data.

Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and store certain information. Cookies are files with small amounts of data; they may include an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device.

Other tracking technologies we use include beacons, tags, and scripts that collect and track information. These help us analyze and improve our Service.

You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some of our Service’s functionalities.

Examples of Cookies we use:

  • Session Cookies: Used to operate our Service.
  • Preference Cookies: Used to remember your preferences and various settings.
  • Security Cookies: Used for security purposes.

Use of Data
DKN Hotels uses collected data for various purposes, including:

  • The provision and maintenance of our Service;
  • Notification of changes to our Service;
  • Voluntary use of the interactive features of our Service;
  • Rendering of customer support;
  • Gathering and analysis of information to improve our Service;
  • Monitoring the usage of our Service;
  • Detection, prevention, and fixing of technical issues; and
  • The distribution of news; special offers; and general information about other goods, services, and events similar to those that you have already expressed interest in.

Retention of Data
DKN Hotels will only retain your Personal Data for as long as is necessary to achieve the purposes set out in this Privacy Policy. We will use your Personal Data to the extent necessary to comply with any legal obligations, resolve disputes, and enforce our legal agreements and policies.

DKN Hotels will also retain Usage Data for internal analysis. To this end, Usage Data is generally retained for a shorter period of time; exceptions include when it is required to strengthen the security or improve the functionality of our Service, and when we are legally obligated to retain it.

Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to give us your information, please note that it will be transferred to the United States for processing. Your consent to this Privacy Policy and your submission of said information represents your agreement to the transfer.

DKN Hotels will take all steps reasonably necessary, in accordance with this Privacy Policy, to ensure that your data remains secure. Personal Data will not be transferred to another organization or country unless there are controls in place to assure the security of same.

Disclosure of Data

Disclosure for Law Enforcement
Under certain circumstances, DKN Hotels may be required to disclose your Personal Data if required by law or in response to valid requests by public authorities (e.g. a court or government agency).

Legal Requirements
DKN Hotels may disclose your Personal Data if it’s necessary to:

  • To comply with a legal obligation;
  • To protect and defend the rights or property of DKN Hotels;
  • To prevent or investigate possible wrongdoing in connection with the Service;
  • To protect the personal safety of Service users or the public; or
  • To protect against legal liability

Security of Data
The security of your data is important to us. However, please remember that no method of Internet transmission or electronic storage is totally secure. While we strive to protect your Personal Data, we cannot guarantee its absolute security.

Your Rights
DKN Hotels will take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Whenever made possible, you can update your Personal Data directly in your account settings. If you are unable to alter your Personal Data, please contact us to make the desired changes. If you wish to know what Personal Data of yours we hold, and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the right:

  • To access and receive a copy of your Personal Data;
  • To rectify any inaccuracies in your Personal Data; and
  • To request the deletion of your Personal Data

You also reserve the right to data portability. You can request that DKN Hotels provide you a copy of your Personal Data in a commonly-used electronic format in order to manage and move it. Please note that we may ask you to verify your identity before fulfilling your request.

Service Providers
We may employ third-party companies and individuals ("Service Providers") to facilitate our Service, provide it on our behalf, perform related services, or assist us in analyzing how it’s used. These third parties may only access your Personal Data to perform these tasks, and are obligated to not disclose or use it for any other purpose.

Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.

Google Analytics
Google Analytics is a web analytics service offered by Google, Inc., that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use said data to contextualize and personalize ads on its own advertising network.

You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents Google Analytics’ JavaScript (ga.js, analytics.js, and dc.js) from sharing information about your visits. For more information about Google’s privacy practices, please visit their Privacy Terms page at http://www.google.com/intl/en/policies/privacy/.

Behavioral Remarketing
DKN Hotels uses remarketing services to advertise to you on third-party websites after you’ve visited our Service. We and our third-party vendors use cookies to inform, optimize, and serve ads based on your past visits to our Service.

Google AdWords
Google AdWords is a remarketing service is provided by Google, Inc.

You can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page at http://www.google.com/settings/ads. Google also recommends installing the Google Analytics opt-out browser add-on (https://tools.google.com/dlpage/gaoptout). This tool lets visitors prevent their data from being collected and used by Google Analytics. For more information about Google’s privacy practices, please visit their Privacy Terms page at http://www.google.com/intl/en/policies/privacy/.

Facebook
Facebook remarketing service is provided by Facebook, Inc.

You can learn more about interest-based advertising from Facebook by visiting https://www.facebook.com/help/. To opt-out of Facebook's interest-based ads, follow the instructions at https://www.facebook.com/help/568137493302217.

Facebook adheres to the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can opt-out of remarketing services provided by Facebook and other participating companies via the Digital Advertising Alliance in the USA (http://www.aboutads.info/choices/); the Digital Advertising Alliance of Canada in Canada (http://youradchoices.ca/); or the European Interactive Digital Advertising Alliance in Europe (http://www.youronlinechoices.eu/). You may also opt-out using your mobile device’s settings.

For more information about Facebook’s privacy practices, please review their Data Policy at https://www.facebook.com/privacy/explanation.

Links to Other Sites
Our Service may contain links to other sites that we don’t operate. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children's Privacy
Our Service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally-identifiable information from any Children. If you are a parent or guardian and are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without parental consent, we will take steps to remove it from our servers.

We Do Not Sell Your Data
Under the California Consumer Privacy Act of 2018 (CCPA), beginning January 1, 2020, California residents have the right to opt out of the sale of personal information about them or their household, such as (though not limited to) their name, postal or email address, and other personally identifying information. You need not be physically present in California to exercise this right as long as you have a current California residence.

At DKN Hotels, we respect your privacy and never sell or lease any personal information or data collected from you as outlined in our privacy policy. We are also committed to providing guests and users with as many privacy choices as we reasonably can.

If you would like to exercise your rights as provided by the CCPA, such as the right to access or delete your personal information, you or your authorized agent or representative may email us at Marketing@DKNHotels.com or contact us via postal mail at the following address:

Shanna Davis
Attn: Privacy Request
42 Corporate Park, Suite 200
Irvine, CA 92606

Except as otherwise required by law, requests pertaining to children under 18 should be submitted by a parent, legal guardian, or other authorized adult representative.

The rights provided by the CCPA are subject to certain exemptions and exceptions, as specified in the applicable statutes and/or associated regulations issued by California’s Office of the Attorney General. Those statues and/or regulations may also stipulate the maximum time allowed for acknowledging and responding to a request.

There is no charge for making privacy-related requests.

Please note that we may be required to verify your identity before processing certain data-related requests as a way to safeguard your privacy and the privacy of others.

In some cases, we may be unable to fulfill your request because we have no way to verify your identity to the standard the law and/or its associated regulations require. Example (but without limitation): If you have visited our website, but never left submitted a Contact Form, completed a hotel booking with us, or interacted with us via email or other means, we likely do not have enough information to confirm your identity to even a “reasonable degree of certainty” (as the applicable regulations may define that term).

(To learn more about the data we gather in connection with this website and/or its associated services, please consult the Privacy Policy.)

Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. Prior to the change becoming effective, we will let you know via email and/or a prominent notice on our Service. We will also update the “Effective Date” at the top of this Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions about this Privacy Policy, please contact us:

By email: marketing@dknhotels.com; or
By phone number: 714-427-4320